Terms of use.

About these terms

This website, ostify.co.uk, is operated by Ostify Health Ltd (“Ostify”, “we”, “us”), a company registered in England and Wales under company number 17433177, with its registered office at 66 Paul Street, London EC2A 4NA.

These terms set out how you may use the website. By using it, you agree to them. If you do not agree, please do not use the website.

These terms apply to the website only. Access to and use of the Ostify product, and any paid service, are governed by a separate agreement between Ostify and each customer. If that agreement conflicts with these terms, the agreement takes priority.

Not medical advice

Content on this website describes Ostify’s software and services for healthcare professionals and organisations. It is general information only. It is not medical or clinical advice, and it must not be relied on to make decisions about the diagnosis, treatment or care of any person.

Product screenshots, example conversations and demonstrations are illustrative. They do not show real patient information and are not evidence of clinical outcomes.

If you need medical help, contact a healthcare professional. In an emergency, call 999.

Product information

We work to keep information about our product, plans and services accurate and up to date, but it may change as the product develops. Some features and services described on this website are planned and not yet available; we indicate this where it applies.

• Nothing on this website is an offer capable of acceptance, a commitment to supply a product or service, or a confirmed launch date or price.
• References to clinical safety standards, assessment frameworks or regulatory requirements (such as DCB0129 or DTAC) describe how our product and services are designed to support that work. They do not mean that any agent built with Ostify has been assessed, certified or approved.
• Responsibility for deciding whether, where and how to deploy an agent with patients remains with the organisation deploying it, as set out in the applicable agreement.

Enquiries

Sending us an enquiry does not create a contract or any obligation to buy from us. We aim to reply to every enquiry, but we cannot guarantee a response time.

Do not send patient information, health information or other confidential clinical details through the website or by email. See our privacy policy for how we handle the information you send.

Acceptable use

You may use the website only for lawful purposes. You must not:

• use the website in a way that breaches any applicable law or regulation, or is fraudulent or harmful;
• attempt to gain unauthorised access to the website, the servers it is hosted on, or any system or network connected to it;
• introduce viruses, malware or other harmful material, or attack the website through a denial-of-service attack or similar;
• use automated tools to scrape, copy or extract content from the website in bulk, or place an unreasonable load on its infrastructure;
• submit false, misleading, abusive or unsolicited material through the enquiry form; or
• impersonate Ostify or any other person, or misrepresent your connection with us.

Breaching this section may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant authorities and restrict your access to the website.

Intellectual property

We own, or are licensed to use, all intellectual property rights in the website and its content, including text, graphics, product screenshots, artwork, software and design. These rights are protected by law around the world.

You may view the website and print or download extracts for your own reference, or to evaluate Ostify within your organisation. You must not modify the material, use any illustrations, screenshots or graphics separately from the accompanying text, or use any part of the content for commercial purposes without our written permission.

The Ostify name and logo, and the names Osteoblast, Osteoclast and Osteocite, identify our products and services. You must not use them without our permission. Third-party materials on the website, such as typefaces, are used under their own licences.

Links to other websites

Where the website links to other websites or resources, those links are provided for your information only. We have no control over their content and accept no responsibility for them or for any loss or damage arising from your use of them.

Availability and security

The website is provided free of charge. We do not guarantee that it, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or change all or part of the website without notice for business or operational reasons.

We do not guarantee that the website will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access the website and for using your own virus protection.

Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

If you use the website for business purposes

To the extent permitted by law, we exclude all conditions, warranties, representations and other terms that may apply to the website or its content, whether express or implied. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with your use of, or inability to use, the website, or your reliance on its content. In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss.

Privacy and cookies

We use personal information you provide, and information collected when you visit the website, as described in our privacy policy. Our use of cookies, and how to manage your choice, is explained in the cookies section of that policy.

Changes to these terms

We may revise these terms at any time by updating this page. The date at the top shows when they were last changed. Please check this page from time to time, as the version in force when you use the website applies.

Governing law

These terms, and any dispute or claim arising out of or in connection with them or the website, are governed by the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

If any part of these terms is found to be unenforceable, the rest will remain in effect. If we do not enforce any of these terms straight away, we can still enforce them later.

Contact us

If you have any questions about these terms, or want to report a problem with the website, contact us:

Ostify Health Ltd
66 Paul Street, London EC2A 4NA
info@ostify.co.uk